Ribbon Designs Privacy & Cookie Policy
Ribbon Designs is committed to protecting your personal information (in accordance with the General Data Protection Regulation). We do not sell, distribute or give out any of our customer’s information. We understand how valuable your personal information and privacy is. Only limited personnel have access to our customer database. This way, you can be rest assured that any personal information that you give us, stays with us.
What kind of information does Ribbon Designs collect from customers?
Ribbon Designs collects the necessary information when you purchase our goods or set up an account with us, such as name, telephone number, mailing address, e-mail address, billing information, IP address and to ensure a secure online ordering and payment process, payments are collected via PayPal. Please read their privacy notice, alongside their terms and conditions prior to ordering.
We use the information you give us to fulfill our contract with you to supply goods, to identify our customers as part of running our legitimate business, and will only notify you of any promotions, new products and important information updates that we might have via the home page of our website. Otherwise, we would only ever contact you by request or in response to a query. We also keep track of the pages that you visit to help us provide a more personalized browsing experience for you.
Your rights to correct and keep up-to-date your personal data
It is important that your personal data is kept up to date. If you have set up an account, this can be done by logging into your online account at any time and making the necessary amendments. We will only retain your information for as long as is necessary for our legitimate business, but should you wish to have your personal data removed from our site, please contact us by email from the address that you registered with in order for us to positively identify you. Upon receipt of your request, we will remove your data from our website within 30 days.
What do we do with your information?
Ribbon Designs use Google Analytics to track our website visitors. The information we obtain from Google Analytics is strictly for internal use to aid us in providing better services to our customers. By retaining information on previous orders, it also enables us to supply additional goods when requested, where the customer may have mislaid relevant information about a particular product.
Does Ribbon Designs share your information with other parties?
No. Your personal information is never shared with any other parties.
We do however pass on details of people involved in criminal activity affecting Ribbon Designs if required to do so by law enforcement or other legal obligation.
Cookies
A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits). They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies are used by websites to save user preferences between visits.
Types of Cookies
Category 1 – Strictly Necessary Cookies
These cookies are essential to using the website. Without these cookies services you have asked for cannot be provided and the website will not function.
Category 2 – Performance Cookies
These cookies are used for Web analytics (including Google Analytics), Ad response rates and Affiliate tracking. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3 – Functionality Cookies
These cookies are used for things such as remembering settings a user has applied to a website such as layout, font size, preferences, colours etc. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Category 4 – Targeting or Advertising Cookies
Cookies placed by advertising networks to collect browsing habits in order to target relevant adverts to the user.
Cookies Used on this Website
| Cookie Name | Category | Party | Type | Lifetime | Description |
|---|---|---|---|---|---|
| PHPSESSID | 1 | 1st | Session | — | Used for website operation |
| cookielawinfo | 3 | 1st | Session | — | Used for cookie policy non-necessary checkbox |
| _ga | 2 | 3rd | Session | — | Used for Google Analytics |
| gridcookie | 3 | 1st | Session | — | Used to display layout |
| woocommerce_ & tk_ai | 3 | 1st | Session | — | Used for shopping functionality |
| wordpress_ & wp_ | 3 | 1st | Session | — | Used for account functionality |
Session Cookies expire when you close your browser. Persistent cookies have a lifetime set by the website and will retain information that can be used when you reopen a website in the future.
1st Party Cookies are set by the website you are actually visiting. 3rd Party Cookies are set from content displayed on the website from other websites. This can be from advertising or sharing tools such as Facebook, Twitter or Google+.
Will I receive any e-mails regarding Ribbon Designs product promotions?
No. All of our product promotional activity will be kept up to date on our home page.
Placing an order
By placing an order with us, you have agreed to our privacy policy and will be subject to our normal terms and conditions. Parental permission must be sought if you are under the age of sixteen and placing an order.
Policy changes
Ribbon Designs reserve the right to make changes to our policy at any time without notification. We will keep our current customers informed of any privacy policy changes, which would be in accordance with the General Data Protection Regulation legislation, on the home page and on our Privacy Notice page, which can be viewed on our website. Changes to policy become immediately effective, upon being posted in this site.
Please direct any questions regarding our Privacy Policy to us at:
or in writing to:
Ribbon Designs
Dorland
Cockreed Lane
New Romney
Kent
TN28 8TW
The right to lodge a complaint with a supervisory authority
You have the right to contact the Information Commissioner’s Office should you feel that your personal data has not been handled correctly, or should you feel that we have not given you the response that you would expect in relation to your requests for information.
There contact telephone number is 0303 123 1113, or alternatively they can be contacted online at: https://ico.org.uk/make-a-complaint/.
Customers outside of the UK should contact their relevant data protection regulator.